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Frequently asked questions
Insurance & PricingPrimary Care InfoServicesPrivacy & Medical RecordsPatient PortalMedications & Refills
What is Tebra?
Tebra (formerly Kareo) is our certified, enterprise-grade Electronic Health Record (EHR) and patient platform partner. It provides a secure, fully HIPAA-compliant portal framework designed to keep your Protected Health Information (PHI) fully safe and private.
I didn't receive my activation link. What should I do?
Portal invitations expire after a few days for security reasons. If your link expired or you cannot find it, complete the Request Portal Access FormĀ above, and our staff will re-issue a fresh activation link to your email.
Can I access the portal from my smartphone?
Yes! The Tebra Patient Portal is optimized for mobile browser access. You can log in securely using any smartphone or tablet browser to access all the features available on desktop computers.
How do I view my lab results?
Many lab results can be viewed in the patient portal once they are ready. Some results may need provider review before they are released. If you have questions, contact our office and we will help.
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